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Page 17
DESIGNING CUSTOMER-FOCUSED STRATEGIES
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CUSTOMER EXPERIENCE SPECIALIST
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CUSTOMER COMPLAINTS SYSTEM: A TOOL TO IMPROVE CUSTOMER SERVICE
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GOVERNMENT POLICIES AND BUSINESS SECTOR DEVELOPMENT: THE JAPANESE EXPERIENCE
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JUST-IN-TIME PROCUREMENT (KANBAN)
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SOCIAL VALUES IN JAPAN AND THEIR ROLE IN ORGANIZATIONAL DEVELOPMENT
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INTEGRATED GUIDE TO ELECTRONIC ARCHIVING IN BANKS AND FINANCIAL INSTITUTIONS
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ELECTRONIC ARCHIVING, SECURITY SYSTEMS, AND ELECTRONIC FILE AND DOCUMENT RETRIEVAL
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ADVANCED DIGITAL INDEXING, ARCHIVING, AND ELECTRONIC DOCUMENT MANAGEMENT
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E-GOVERNMENT: IMPORTANCE, OBJECTIVES, APPLICATIONS, AND PERFORMANCE
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